Yes. Our products are sourced through verified European retail and supply channels and are reviewed before fulfillment.

Orders are prepared and shipped from Munich, Germany. We serve eligible destinations worldwide, subject to courier coverage, destination regulations, and product eligibility shown at checkout.

Confirmed orders are typically processed within 1–3 business days. Estimated transit time after dispatch is 5–8 business days for the EU and the United States, and 14–18 business days for other international destinations. Customs, public holidays, and carrier delays are not included. View the Shipping Policy.

Shipping rates depend on the destination, order value, parcel weight, and product eligibility. Enter your complete delivery address at checkout to see the final available rate before payment. View current shipping benefits .

Local authorities may apply import VAT, customs duties, taxes, or clearance requirements according to the destination country’s regulations. These charges are not included unless checkout explicitly states otherwise. View Customs & Duties information .

Cancellation may be requested before fulfillment. Eligible return requests may be submitted within 14 days after delivery of the last item in the order. Hygiene-sensitive products must remain unopened, unused, untampered, and in their original packaging. Exchanges are not accepted. Read the Return & Refund Policy .