1. Orders & Payments

Customers must provide accurate and complete information. Payments are processed through secure international gateways. LuxBeautyPlus does not store card, banking, or payment details.

2. Shipping & Delivery

Orders are professionally processed in Germany and dispatched through reliable international logistics partners.

Delivery times may vary depending on destination country, customs procedures, courier operations, and local logistics conditions.

3. Customs & Import Regulations

International orders may be subject to import laws, taxes, duties, and customs inspections in the destination country. Customers remain responsible for ensuring that the purchased products are permitted for import and personal use in their country.

4. Returns & Refunds

Due to the hygienic and sensitive nature of cosmetics, skincare, and personal care products, returns are limited.

Return or refund requests may only be reviewed in cases of shipping damage or an incorrect item being sent.

Refund Policy

5. Product Authenticity & Transparency

Products are sourced from verified European retail and supply channels and are reviewed before dispatch. LuxBeautyPlus is an independent retailer and is not affiliated with, sponsored by, or officially representing original manufacturers or trademark owners unless explicitly stated.

6. Privacy & Data Protection

Customer data is used only for order processing, communication, fraud prevention, legal compliance, and service improvement.

Privacy Policy

7. Limitation of Liability

LuxBeautyPlus is not responsible for improper product use, individual sensitivities, allergic reactions, external delays, customs procedures, courier issues, strikes, weather conditions, force majeure, or circumstances outside reasonable control.

8. International Service Scope

LuxBeautyPlus operates as an international platform, providing access to selected European beauty, skincare, personal care, and lifestyle products. Service availability may vary depending on destination country, import laws, shipping restrictions, product type, and operational requirements.

9. Changes to These Terms

LuxBeautyPlus reserves the right to update or modify these Terms of Service at any time. The latest and valid version will always be published on this page.

10. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of the Federal Republic of Germany. Any dispute arising from the website, services, or orders shall be interpreted in accordance with German law.