Privacy policy
Privacy Policy – LuxBeautyPlus
Last updated: Maintained and updated regularly
At LuxBeautyPlus, protecting your privacy is an essential part of our professional standards and brand commitment. This Privacy Policy explains how we collect, use, process, and protect personal data in accordance with applicable international data protection requirements.
LuxBeautyPlus operates under the commercial structure of LuxPlus UG (haftungsbeschränkt), headquartered in Munich, Germany. Data-related processes are handled in line with applicable laws, including the European Union General Data Protection Regulation (GDPR).
By using our website or services, you acknowledge that your personal data may be processed as described in this Privacy Policy.
1. Information We Collect
When you interact with LuxBeautyPlus, we may collect the following categories of information:
- Identity and contact information: name, email address, phone number, billing address, and shipping address.
- Transaction information: order details, purchase history, delivery status, and related customer service records.
- Payment information: processed securely through certified payment providers. LuxBeautyPlus does not store card or banking details.
- Technical and usage information: IP address, browser type, device information, and website interaction data.
2. How We Use Your Information
Your personal data is used only for specific, legitimate, and necessary purposes, including:
- Processing, managing, and delivering orders
- Providing customer support and order-related communication
- Managing secure payments and preventing fraud
- Improving website functionality and customer experience
- Conducting operational analysis and service improvement
- Complying with legal, tax, accounting, and regulatory obligations
LuxBeautyPlus does not sell, rent, or transfer personal data to unauthorized third parties for advertising or unrelated commercial purposes.
3. Data Security
LuxBeautyPlus applies technical and organizational measures designed to protect personal data, including:
- Secure payment gateways aligned with PCI-DSS standards
- Encrypted data transmission through SSL / TLS
- Restricted access to personal data where operationally necessary
- Security controls to reduce unauthorized access, disclosure, alteration, or misuse
4. Data Retention
Personal data is retained only for as long as necessary and proportionate for legal, operational, and service-related purposes, including:
- Completing transactions and providing services
- Meeting legal, tax, and accounting obligations
- Responding to support requests
- Managing disputes and enforcing our policies
Once retention is no longer required, data will be deleted, restricted, or securely handled in accordance with applicable legal requirements.
5. Your Rights
Depending on your jurisdiction and applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction or updating of inaccurate information
- Request deletion of data where legally permitted
- Object to processing, especially for marketing purposes
- Request restriction of processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@luxbeautyplus.com .
6. International Data Transfers
Due to the international nature of LuxBeautyPlus services, personal data may be processed by trusted service providers in different countries.
Where data is transferred outside the European Economic Area, such transfers are handled in accordance with applicable legal requirements and appropriate safeguards, including Standard Contractual Clauses (SCCs) where required.
7. Third-Party Service Providers
The LuxBeautyPlus online store is powered by Shopify. Shopify and other trusted service providers may process data in accordance with their own privacy and data protection policies.
These service providers may include:
- Payment processing providers
- Shipping and logistics partners
- Website analytics and performance tools
- Security, fraud-prevention, and service-improvement systems
These providers are granted access only where necessary and are expected to operate under confidentiality and data protection obligations.
8. Children’s Data
LuxBeautyPlus services are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from minors.
If we become aware that such data has been collected unintentionally, appropriate steps will be taken to delete or restrict it.
9. Updates to This Policy
LuxBeautyPlus may update this Privacy Policy for legal, operational, technical, or regulatory reasons. The latest valid version will always be published on this page.
Privacy Requests
For privacy-related questions, data requests, or concerns regarding personal information, please contact us through our official email: info@luxbeautyplus.com .
Official Links
Contact Information
Operator: LuxPlus UG (haftungsbeschränkt)
Head Office: Munich, Germany
Official Email: info@luxbeautyplus.com
For customer support, please contact us through our official WhatsApp support channel.
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